|  Terrorism
- How Can Business Continuity Cope?
Initiating Continuity Planning
for Terrorism Threats
By
Robert C. Chandler, Ph.D. 2004
151 pages + DVD and CD-ROM
$50.00
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Includes DVD plus CD-ROM!
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Most business continuity
planners can just about cope with "reasonable"
or "typical" threats - power
outages, floods, earthquakes, labor unrest, hurricanes,
network failures, computer outages. When it
comes to terrorism, the issues and complexity
of business continuity planning really go off
the scale.
Most of the direct
and indirect effects of a hurricane can be identified,
based on historical and anecdotal
data; but for terrorism-induced business disruptions,
the potential magnitude and nature of business
impact can be unknowable - that is, after all,
the nature of terrorism.
Dr. Chandler's
new book is an effective attempt to frame terrorism
in a business continuity context. The
author has provided the reader with a practical
business continuity framework and methodical approach
to prepare for and deal with terrorist-caused
business disruptions. While there are other books
which
address terrorism and counterterrorism in more
depth, the value of this book is in its specific
business
continuity perspective. The bonus DVD and CD-ROM
add valuable insights.
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The information
included in Robert Chandler's new workbook, “Terrorism-How
Can Business Continuity
Cope?," was researched and assembled by many
talented people. The post 9-11 world has put the
need to prepare for these types of horrible acts
on the agenda of every company and organization.
We can help you prepare by giving you the ammunition
to handle this type of disaster.
There are nine
chapters, with an appendix, including resources,
a glossary and interview subject
biographies. You will also receive the accompanying
DVD, “Terrorism - How Did Business Continuity
Cope?” plus a CD containing World Trade
Center photographs, by the Federal Emergency Management
Agency (FEMA).
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CONTENTS
Introduction
- Getting Started
to Plan
- Plan to Recognizing
Threats
- Plan to Prevent
Terror Attacks
- Plan to Protect
Personnel
- Plan to Manage
Terror Attacks
- Plan to Survive
Terror Attacks
- Plan for Recovery
of Operations
- Appendix A -
Resources
- Planning
Resources
- Publications:
Disaster Recovery Journal
- Internet
Online Resources
- Consultants
and Continuity Planning
- Appendix B -
Glossary
- Appendix C -
Plan for Crisis Communication
- Appendix D -
Interviewee Biographies
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ABOUT THE
AUTHOR
“ROBERT C.
CHANDLER, Ph.D. is the Blanche E. Seaver professor
and chair of the Communication
Division at Pepperdine University in Malibu, California.
“Dr. Chandler
also serves on faculty at the Straus Institute
of Dispute Resolution at the Pepperdine
University School of Law and at the State Farm
Automobile Insurance Company's Systems Management
Training School. Chandler assisted with the development
of crisis plans for Pepperdine University's
international campuses in Europe, Asia, and South
America. He is a member of the American Academy
of Experts in Traumatic Stress, the International
Communication Association, the American Forensic
Association, and the National Communication Association.
“Chandler
is a recognized expert on organizational behavior
and organizational communication. His
research expertise focuses on crisis leadership,
crisis teams, crisis decision making and behavior,
employee ethical behavior and conduct, conflict
in the workplace, decision making, and human factors
during organizational crises, intercultural communication
and ethnic diversity issues, and organizational
communication assessment in a wide variety of
business and corporate contexts. He has written
more
than 75 scholarly and professional papers and/or
published articles, and has served as a featured
speaker, trainer, seminar leader, and/or assessment
consultant, for business conferences, corporations,
and government agency clients.
“Chandler's
bachelors degree is from Harding University, his
master's degree is from Wake Forest
University, and his doctorate is from the University
of Kansas.”
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2004, 151 pages PLUS DVD AND CD-ROM.
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